I'm suddenly no more in de Customer group. What's going on??

I read somewhere where Lindy was going to do this on the 25th.

Simply log into the client area and input your forum member ID in the box at the bottom There was a pinned topic in the customer forum announcing this, it's a measure to ensure all customer records on the forum are up to date

Thanks for the quickl response. Will do that.

hmmm... Okay simple enough. I just noticed that too just now, lol.

ok I went to the client area, set my member id, looked her and my name was red again.
Next I went to the costomer forums, tried to open a topic and got this message

Now again I'm thrown out af the customer group

We've updated the system that handles upgrading customer accounts on the forum... it should be self updating now

I've been moved to the members group at least 4 times already.

It should stop resetting you now - we're pretty much done with the update.

ehm because I'm such a honest guy I have to report I'm able to enter all forums now, so also the gallery and chat wich products I didn't register.

That will fix itself in a few minutes

so I have to be quick if I want to spy hehe

Ahh, that explains the problems i was having.. i thought it was something to do with the latest security update playing funny with IPB 2.1...

Aaaaaaaaaaah!

I can view more than (I think) I'm supposed to...

Can you be more specific?

IPS Customer Chat
IPS Customer Feedback
Invision Power Board Support
Invision Power Hosting
Invision Power Gallery
Invision Chat
Invision Top Site List
Invision Community Blog
IPB Limited Trial FAQ and Help

That's what I can see (Not the strikethrough'd ones). I've only bought IPB. I'm not usre how much I am supposed to see since my account was messed-up before, Matt found out when he called me by the wrong name .

I was wondering about that, I first logged into my client area and it would not accept my password...I tried again and then was able to log in

This is normal... Chat, TSL, and Blog are not restricted at this time.

Just threw me out of the customer group again. But moved me right back in .

Same thing here...

and some are still not back as a customer

How does this work, I keep getting error pages. Except here.

It does it nightly at like 3:00 am EST.

Just did it again but didnt move me back in, so had to log into the Client Center and then i was back in.

how long did you leave it to move you back?

Stephan some of us it will not move us back til we login to the client center so its not doing it auto set back as customers

Did this too me, refreshed the page, still not customer, after about a minute of refresing it kicked in.

i know it weeds out the non-customers/expired customers but daily damn it is annoying after a while

Will, as I said to you in IRC before it can take up to half an hour

I gave it about 5 mins if i remember..

The prob is that you're doing this at 10am? I know it might be night in the US, but why not find a better time than this? Gets annoying after a while.

what would you suggest as a better time? when ever it occurs someone somewhere is going to be awake

Dont know, was just pointing it out.

maybe 1 time a week at 3am eastern US time

and 1 more thing at 3 am i lost customer status some did not get their's back til 4am i have 1 friend on AIM that did not get it back til 4:06am exact time and he did it by logging into client center it didn't do it auto

Oh my goodness!

Ash... come back to us.... come back us!

Welcome Cron jobs. It should bring you back though.

I was gone for 5 minutes

It's nothing to worry about, if it's a serious enough issue, just email someone from Managment, they will make sure the claim is valid and take it from there.

I first tried to log in from my ACP, it didnt like my password...so I went to my client center and logged in from there and had no problem logging in

I've just been thrown out

oh i found out

My customer details aren't working either So no can't log into the customer area to reset my member status, hence am doomed to wailing and much gnashing off teeth ....

:'(, I can't see the forums... perhaps it will fix itself soonish...

lol, cant ur crons work faster? besides, if i were a customer im asleep when they run

Odd. I just got demoted even thou I had done the client centre routine [not the profile]

*logs into client centre*
Good ol' red pips.

In case anyone is hitting the same issue we are. You can only have one customer status per account Guess l'll have to buy something else then

I got five jethro...take one of mine