Attracted by their very efficient (and misleading website) my wife booked my son's car in to have a reconditioned engine. She was quoted £675 for the job and paid by credit card for a reconditioned engine for a Suzuki Jimny - while I was away they rang her and told her the car needed a new crankshaft which cost an extra £275 though its part of the engine and shown on their website as being such- she paid £1,337 in the end!
We drove up to collect the car today having read yr forum and spoken to them - they suddenly wanted £125 to return the car even though they originally told my wife if was all included (as presumably was the crankshaft). The "garage" houses about 40 bays - it is the equivalent of a sweat shop - the reception area is third world at best and your car is indeed "stored" out in the open by the Purple Car park. Though they were pleasant on the phone I felt an undertone when I questioned why there was a delivery charge to bring it back.
I took the car straight to my local Suzuki dealer who on first inspection said it seems ok though their is mastik around the pump which suggests they are trying to conceal a leak but the work is overpriced - they are going to put it on their ramp on Wednesday and give me a full report. Barclaycard have already confirmed they will give a refund if I say the work is substandard. I took pictures of the operation in case!
The 5 year warranty is predicated on taking the car back at ridiculously short intervals for services at inflated prices. I can't imagine anyone would trust these people not to fleece them.
I will try and post the outcomes. We are keeping everything crossed that we might have emerged relatively unscathed!
Caveat Emptor methinks.
Full Version: WARNING: HEATHROW MOTORS: DO NOT USE!
QUOTE(HEC Ripped me off @ Dec 6 2007, 12:33 PM) 
This company has caused me a lot of grief and financial misery, they had my Range Rover from the 21st May 2007 to 10th August 2007, at which time I had instructed a solicitor who then went ahead with proceedings to wind them up and send a Bailiff round to pick up my car. At the last minute they released my car to a recovery firm who then inturn delivered it to a land rover dealership in London. I live in east Anglia and when I first contacted them they were very helpful, quoted me £2150.00 to rebuild my engine this was after an original investigation from my local land rover dealership charged me £550.00 to strip the engine and investigate what went wrong, they said I needed a new or reconditioned engine at a cost of £5500.00, I thought was expensive and decided to shop around.
Big mistake, which I now regret. The total cost so far is now in excess of £7400.00, which is made up of HEC costs, land rover costs, solicitors fees, repairs since getting my car back, hire car costs and flight costs and to mention the amount of abuse and threats from their staff. They tried to charge me extra £1500.00 to repair the gear box as the on board system was saying that there was a fault, this was lies and after land rover looked at it they said a wire had been freshly cut.
They also threatened to my engine in the back seat and return car to me if I did not pay them cash, I had already paid on credit card and they were going to credit my credit card (sounds like VAT Fraud to me). They also accused my wife of threatening them and being abusive, she is far from being abusive and threatening. They also upset my solicitor by abusing her verbally.
we are now in December and I'm in the middle of taking them to court once again, they constantly lie, blame land rover for all the damage and fail to respond to any letters and calls.
I want to see this company and their directors brought to justice by what ever means, I will provide details to anyone, form a group, petition, whatever it takes to prevent this from happening to anyone else. I will not let this lie and definately want compensation from them.
Big mistake, which I now regret. The total cost so far is now in excess of £7400.00, which is made up of HEC costs, land rover costs, solicitors fees, repairs since getting my car back, hire car costs and flight costs and to mention the amount of abuse and threats from their staff. They tried to charge me extra £1500.00 to repair the gear box as the on board system was saying that there was a fault, this was lies and after land rover looked at it they said a wire had been freshly cut.
They also threatened to my engine in the back seat and return car to me if I did not pay them cash, I had already paid on credit card and they were going to credit my credit card (sounds like VAT Fraud to me). They also accused my wife of threatening them and being abusive, she is far from being abusive and threatening. They also upset my solicitor by abusing her verbally.
we are now in December and I'm in the middle of taking them to court once again, they constantly lie, blame land rover for all the damage and fail to respond to any letters and calls.
I want to see this company and their directors brought to justice by what ever means, I will provide details to anyone, form a group, petition, whatever it takes to prevent this from happening to anyone else. I will not let this lie and definately want compensation from them.
Please think that you are right i am going start a group petition also to sue them as stil have my car with them which they are unwilling to give back and they have told me that they going to destroy my car which i think was just taking the piss i told them that if they had the balls to, they should try and do that, as u said i want them out of business as they really are messing with peoples lives and livlehood. Anyone that has any other ideas should please get back to me as we n eed to start acting
I have nearly finished preparing my pile of court docuements to send over to Heathrow Next week, I have included a copy of the details as listed in this web forum, to show to court how Heathrow ARE RIPPING PEOPLE OF TO THIS DAY!
I really do feel sick to the gut that others are also going through what i have been going through since April 2007, may be we should all meet up and put together a in group claim against them.
We have to stop this company!!!!!!!!!!!!!!!! -I cant beleive that they wash engines and spray them, but that certainly explains why my engine is in excatley the same condition if not worse... when i got it home!
I really do feel sick to the gut that others are also going through what i have been going through since April 2007, may be we should all meet up and put together a in group claim against them.
We have to stop this company!!!!!!!!!!!!!!!! -I cant beleive that they wash engines and spray them, but that certainly explains why my engine is in excatley the same condition if not worse... when i got it home!
Does anyone out there have an e mail from them telling you will have the car back in 3 days. This is how they roped me in as I need my car for work every day. They will give you a quote for the work via e mail but seem to ignore the emails requesting how long the work will take.
They dont respond within 3 days is the answer, thats on eo fthe many reason i chose them too, then 8 weeks late i get the car back with the same problem.... and 3.5k out of pocket!!!! goodluck!!!
Hi All,
I too seem too have joined this unfortunate list of victims. I received the txt message from HEC quoting me £1250 VAT Inclusive. A very slimey 'Gary' managed to convince me to part with my car. I did advise them that I wished to pay via American express. Gary said this was not a problem and he arranged for my car to be picked up the next day. After 4 days I had a received an email from them with an engine report attached (surprise surprise) I had a warped crankshaft and 3 con rods were bent. They they then requested a total of £2298.45 inc VAT and advised for me to call them to proceed.
Being stuck up north in Rugby on business I had little choice but to agree for them to proceed. However as soon as I gave them my amex details they then advised me that they have stopped accpeting Amex cards and only deal with Visa/Mastercard, bank transfer or cash. I argued with them as I had limited funds that I only chose HEC on the basis that they accepted amex. I was then transfered to their 'Accounts' department where a 'Gerry' informed me that they would cease all activity if money was not transfered to the Hallmead account. He did give me the option of taking my car back in its 'as is' state (my engine in the back of the boot) with no charges incurred.....if only I had! Hind sight is a wonderful thing.
But sadly I didn't and ended up parting with my hard earned money via bank transfer. Doh! For those lucky of you who paid via debit/credit card, I have been informed that the bank or credit card company would reimburse you the full amount and pursue the costs on your behalf.
So to sumarise I have now been without a car for the best part of 1.5 months and £2298.45 out of pocket still with no car dispite several phone calls on progress. They have supposedly fitted a recon diesel engine, and have fitted a brand new turbo - which I bought and supplied independently. For the last week they have been trying to diagnose why my car is underpowered. The straw that finally broke the camels back was a phone call which I received today from a 'Martin' who claims to be the workshop manager. He has now informed me that all 4 injectors are faulty and will need replacing. Total cost £1450 inc VAT!
At that point I was so close to exploding on the phone that I managed to compose myself and advise him that I will arrange for my car to be picked up tomorrow morning. and that I will take the car in its present condition - underpowered!
I have a good friend of mine who is a VW technician who it will now go to to try and remedy the issues. After having a brief conversation with my mate he said that it sounds very dubious that all 4 injectors would go. He even said that its highly unlikely that the injectors are faulty as they never go wrong.
After reading all the dreadful stories regarding HEC I am very worried now that I too will become yet another victim of this never ending scam. I guess I will have to wait and see until tomorrow when I finally collect my car and it goes in for inspection. I will keep all of you posted on the results.
Wish me good luck!
I too seem too have joined this unfortunate list of victims. I received the txt message from HEC quoting me £1250 VAT Inclusive. A very slimey 'Gary' managed to convince me to part with my car. I did advise them that I wished to pay via American express. Gary said this was not a problem and he arranged for my car to be picked up the next day. After 4 days I had a received an email from them with an engine report attached (surprise surprise) I had a warped crankshaft and 3 con rods were bent. They they then requested a total of £2298.45 inc VAT and advised for me to call them to proceed.
Being stuck up north in Rugby on business I had little choice but to agree for them to proceed. However as soon as I gave them my amex details they then advised me that they have stopped accpeting Amex cards and only deal with Visa/Mastercard, bank transfer or cash. I argued with them as I had limited funds that I only chose HEC on the basis that they accepted amex. I was then transfered to their 'Accounts' department where a 'Gerry' informed me that they would cease all activity if money was not transfered to the Hallmead account. He did give me the option of taking my car back in its 'as is' state (my engine in the back of the boot) with no charges incurred.....if only I had! Hind sight is a wonderful thing.
But sadly I didn't and ended up parting with my hard earned money via bank transfer. Doh! For those lucky of you who paid via debit/credit card, I have been informed that the bank or credit card company would reimburse you the full amount and pursue the costs on your behalf.
So to sumarise I have now been without a car for the best part of 1.5 months and £2298.45 out of pocket still with no car dispite several phone calls on progress. They have supposedly fitted a recon diesel engine, and have fitted a brand new turbo - which I bought and supplied independently. For the last week they have been trying to diagnose why my car is underpowered. The straw that finally broke the camels back was a phone call which I received today from a 'Martin' who claims to be the workshop manager. He has now informed me that all 4 injectors are faulty and will need replacing. Total cost £1450 inc VAT!
At that point I was so close to exploding on the phone that I managed to compose myself and advise him that I will arrange for my car to be picked up tomorrow morning. and that I will take the car in its present condition - underpowered!
I have a good friend of mine who is a VW technician who it will now go to to try and remedy the issues. After having a brief conversation with my mate he said that it sounds very dubious that all 4 injectors would go. He even said that its highly unlikely that the injectors are faulty as they never go wrong.
After reading all the dreadful stories regarding HEC I am very worried now that I too will become yet another victim of this never ending scam. I guess I will have to wait and see until tomorrow when I finally collect my car and it goes in for inspection. I will keep all of you posted on the results.
Wish me good luck!
OK - here's an idea. We all buy clapped out rubbish cars for £10 down Plough lane market and book them into HEC and drive them there and leave them there for them to fix saying the engine has gone. Then we dont pick them up and dont pay for storage and ignore telephone calls and emails etc. Give them some of their own medicine. So they would end up with 50 cars all dismantled and nobody paying for the time or work put in. :-)
Hi All,
I too seem too have joined this unfortunate list of victims. I received the txt message from HEC quoting me £1250 VAT Inclusive. A very slimey 'Gary' managed to convince me to part with my car. I did advise them that I wished to pay via American express. Gary said this was not a problem and he arranged for my car to be picked up the next day. After 4 days I had a received an email from them with an engine report attached (surprise surprise) I had a warped crankshaft and 3 con rods were bent. They they then requested a total of £2298.45 inc VAT and advised for me to call them to proceed.
Being stuck up north in Rugby on business I had little choice but to agree for them to proceed. However as soon as I gave them my amex details they then advised me that they have stopped accpeting Amex cards and only deal with Visa/Mastercard, bank transfer or cash. I argued with them as I had limited funds that I only chose HEC on the basis that they accepted amex. I was then transfered to their 'Accounts' department where a 'Gerry' informed me that they would cease all activity if money was not transfered to the Hallmead account. He did give me the option of taking my car back in its 'as is' state (my engine in the back of the boot) with no charges incurred.....if only I had! Hind sight is a wonderful thing.
But sadly I didn't and ended up parting with my hard earned money via bank transfer. Doh! For those lucky of you who paid via debit/credit card, I have been informed that the bank or credit card company would reimburse you the full amount and pursue the costs on your behalf.
So to sumarise I have now been without a car for the best part of 1.5 months and £2298.45 out of pocket still with no car dispite several phone calls on progress. They have supposedly fitted a recon diesel engine, and have fitted a brand new turbo - which I bought and supplied independently. For the last week they have been trying to diagnose why my car is underpowered. The straw that finally broke the camels back was a phone call which I received today from a 'Martin' who claims to be the workshop manager. He has now informed me that all 4 injectors are faulty and will need replacing. Total cost £1450 inc VAT!
At that point I was so close to exploding on the phone that I managed to compose myself and advise him that I will arrange for my car to be picked up tomorrow morning. and that I will take the car in its present condition - underpowered!
I have a good friend of mine who is a VW technician who it will now go to to try and remedy the issues. After having a brief conversation with my mate he said that it sounds very dubious that all 4 injectors would go. He even said that its highly unlikely that the injectors are faulty as they never go wrong.
After reading all the dreadful stories regarding HEC I am very worried now that I too will become yet another victim of this never ending scam. I guess I will have to wait and see until tomorrow when I finally collect my car and it goes in for inspection. I will keep all of you posted on the results.
Wish me good luck!
[/quote]
Hi All,
I too seem too have joined this unfortunate list of victims. I received the txt message from HEC quoting me £1250 VAT Inclusive. A very slimey 'Gary' managed to convince me to part with my car. I did advise them that I wished to pay via American express. Gary said this was not a problem and he arranged for my car to be picked up the next day. After 4 days I had a received an email from them with an engine report attached (surprise surprise) I had a warped crankshaft and 3 con rods were bent. They they then requested a total of £2298.45 inc VAT and advised for me to call them to proceed.
Being stuck up north in Rugby on business I had little choice but to agree for them to proceed. However as soon as I gave them my amex details they then advised me that they have stopped accpeting Amex cards and only deal with Visa/Mastercard, bank transfer or cash. I argued with them as I had limited funds that I only chose HEC on the basis that they accepted amex. I was then transfered to their 'Accounts' department where a 'Gerry' informed me that they would cease all activity if money was not transfered to the Hallmead account. He did give me the option of taking my car back in its 'as is' state (my engine in the back of the boot) with no charges incurred.....if only I had! Hind sight is a wonderful thing.
But sadly I didn't and ended up parting with my hard earned money via bank transfer. Doh! For those lucky of you who paid via debit/credit card, I have been informed that the bank or credit card company would reimburse you the full amount and pursue the costs on your behalf.
So to sumarise I have now been without a car for the best part of 1.5 months and £2298.45 out of pocket still with no car dispite several phone calls on progress. They have supposedly fitted a recon diesel engine, and have fitted a brand new turbo - which I bought and supplied independently. For the last week they have been trying to diagnose why my car is underpowered. The straw that finally broke the camels back was a phone call which I received today from a 'Martin' who claims to be the workshop manager. He has now informed me that all 4 injectors are faulty and will need replacing. Total cost £1450 inc VAT!
At that point I was so close to exploding on the phone that I managed to compose myself and advise him that I will arrange for my car to be picked up tomorrow morning. and that I will take the car in its present condition - underpowered!
I have a good friend of mine who is a VW technician who it will now go to to try and remedy the issues. After having a brief conversation with my mate he said that it sounds very dubious that all 4 injectors would go. He even said that its highly unlikely that the injectors are faulty as they never go wrong.
After reading all the dreadful stories regarding HEC I am very worried now that I too will become yet another victim of this never ending scam. I guess I will have to wait and see until tomorrow when I finally collect my car and it goes in for inspection. I will keep all of you posted on the results.
Wish me good luck!
[/quote]
Hi to all
Thanks to this form i have found out about this Garage. My car was due to go in for repair in 2 weeks time.
This has saved me a lot of hazzle.
Keep up the good work...
Might be worth the while and complain to the webs sits who allow then to advertise get them removed .....
keep closing doors on there faces
Cheers
Thanks to this form i have found out about this Garage. My car was due to go in for repair in 2 weeks time.
This has saved me a lot of hazzle.
Keep up the good work...
Might be worth the while and complain to the webs sits who allow then to advertise get them removed .....
keep closing doors on there faces
Cheers
Hi all,
I have managed to successfully recover my car from these cowboys without having to cough up any more money (I wonder if it was anything to do with the two rather burley gentleman that escorted me to the premises! hmmmm?)
However all is far from being perfect. The engine they have fitted doesn't seem to deliver any power when in gear, and the car barely pulls past 30mph! In HEC 'expert' opinion they have diagnosed 4 faulty injectors. Now I aiin no fool but if all 4 of the injectors were faulty surely the engine woulden't even tick over? I personally think its a fault with the one or maybe all of the cylinders in the lovely new reconditioned engine they have fitted, it woulden't surprise me if they are all damaged which would account for the lack of compression and loss of power
If that wasn't bad enough, the Bast**ds have scratched up the paint work on several areas of the car body. When questioned they had the cheek to say it was like that when they got it, when I know full well that the car had just been professionally re-sprayed and was in mint condtion before it went in!
Well I guess I will now have to see what my mate (VW technician) says after he has had a chance to inspect the vehicle. In hind sight I wish I had waited for him to come back off his hols! This experience has really left a sour taste behind. I feel for all those who have gone through the same as me and I would like to offer my assistance in whatever way I can. If your a VW owner like myself I can recommend a qualified VW technician who will look after you and will not charge you the VW garage prices. He also uses original brand new VW parts so everything is receipted and guaranteed. If you need recovery assistance for your vehicle from HEC (for God sakes don't trust their transportation service!) I can also recommend a very reliable and reasonable recovery man who assisted me today with my car. I also found out that both of my contacts have also had run in's with HEC at one point or another and are well informed of their substandard service and are therefore only too happy to assist HEC casualties. Just get in touch with me if you need to and I will be glad to pass on their details.
I will update all of you shortly after the inspection has taken place and what the final verdict is. Stay tuned!..........
I have managed to successfully recover my car from these cowboys without having to cough up any more money (I wonder if it was anything to do with the two rather burley gentleman that escorted me to the premises! hmmmm?)
However all is far from being perfect. The engine they have fitted doesn't seem to deliver any power when in gear, and the car barely pulls past 30mph! In HEC 'expert' opinion they have diagnosed 4 faulty injectors. Now I aiin no fool but if all 4 of the injectors were faulty surely the engine woulden't even tick over? I personally think its a fault with the one or maybe all of the cylinders in the lovely new reconditioned engine they have fitted, it woulden't surprise me if they are all damaged which would account for the lack of compression and loss of power
If that wasn't bad enough, the Bast**ds have scratched up the paint work on several areas of the car body. When questioned they had the cheek to say it was like that when they got it, when I know full well that the car had just been professionally re-sprayed and was in mint condtion before it went in!
Well I guess I will now have to see what my mate (VW technician) says after he has had a chance to inspect the vehicle. In hind sight I wish I had waited for him to come back off his hols! This experience has really left a sour taste behind. I feel for all those who have gone through the same as me and I would like to offer my assistance in whatever way I can. If your a VW owner like myself I can recommend a qualified VW technician who will look after you and will not charge you the VW garage prices. He also uses original brand new VW parts so everything is receipted and guaranteed. If you need recovery assistance for your vehicle from HEC (for God sakes don't trust their transportation service!) I can also recommend a very reliable and reasonable recovery man who assisted me today with my car. I also found out that both of my contacts have also had run in's with HEC at one point or another and are well informed of their substandard service and are therefore only too happy to assist HEC casualties. Just get in touch with me if you need to and I will be glad to pass on their details.
I will update all of you shortly after the inspection has taken place and what the final verdict is. Stay tuned!..........
Now that sounds like a plan! Count me in!
QUOTE(jamesgareth @ Dec 18 2007, 03:37 PM)
OK - here's an idea. We all buy clapped out rubbish cars for £10 down Plough lane market and book them into HEC and drive them there and leave them there for them to fix saying the engine has gone. Then we dont pick them up and dont pay for storage and ignore telephone calls and emails etc. Give them some of their own medicine. So they would end up with 50 cars all dismantled and nobody paying for the time or work put in. :-)
Hi All,
I too seem too have joined this unfortunate list of victims. I received the txt message from HEC quoting me £1250 VAT Inclusive. A very slimey 'Gary' managed to convince me to part with my car. I did advise them that I wished to pay via American express. Gary said this was not a problem and he arranged for my car to be picked up the next day. After 4 days I had a received an email from them with an engine report attached (surprise surprise) I had a warped crankshaft and 3 con rods were bent. They they then requested a total of £2298.45 inc VAT and advised for me to call them to proceed.
Being stuck up north in Rugby on business I had little choice but to agree for them to proceed. However as soon as I gave them my amex details they then advised me that they have stopped accpeting Amex cards and only deal with Visa/Mastercard, bank transfer or cash. I argued with them as I had limited funds that I only chose HEC on the basis that they accepted amex. I was then transfered to their 'Accounts' department where a 'Gerry' informed me that they would cease all activity if money was not transfered to the Hallmead account. He did give me the option of taking my car back in its 'as is' state (my engine in the back of the boot) with no charges incurred.....if only I had! Hind sight is a wonderful thing.
But sadly I didn't and ended up parting with my hard earned money via bank transfer. Doh! For those lucky of you who paid via debit/credit card, I have been informed that the bank or credit card company would reimburse you the full amount and pursue the costs on your behalf.
So to sumarise I have now been without a car for the best part of 1.5 months and £2298.45 out of pocket still with no car dispite several phone calls on progress. They have supposedly fitted a recon diesel engine, and have fitted a brand new turbo - which I bought and supplied independently. For the last week they have been trying to diagnose why my car is underpowered. The straw that finally broke the camels back was a phone call which I received today from a 'Martin' who claims to be the workshop manager. He has now informed me that all 4 injectors are faulty and will need replacing. Total cost £1450 inc VAT!
At that point I was so close to exploding on the phone that I managed to compose myself and advise him that I will arrange for my car to be picked up tomorrow morning. and that I will take the car in its present condition - underpowered!
I have a good friend of mine who is a VW technician who it will now go to to try and remedy the issues. After having a brief conversation with my mate he said that it sounds very dubious that all 4 injectors would go. He even said that its highly unlikely that the injectors are faulty as they never go wrong.
After reading all the dreadful stories regarding HEC I am very worried now that I too will become yet another victim of this never ending scam. I guess I will have to wait and see until tomorrow when I finally collect my car and it goes in for inspection. I will keep all of you posted on the results.
Wish me good luck!
Hi All,
I too seem too have joined this unfortunate list of victims. I received the txt message from HEC quoting me £1250 VAT Inclusive. A very slimey 'Gary' managed to convince me to part with my car. I did advise them that I wished to pay via American express. Gary said this was not a problem and he arranged for my car to be picked up the next day. After 4 days I had a received an email from them with an engine report attached (surprise surprise) I had a warped crankshaft and 3 con rods were bent. They they then requested a total of £2298.45 inc VAT and advised for me to call them to proceed.
Being stuck up north in Rugby on business I had little choice but to agree for them to proceed. However as soon as I gave them my amex details they then advised me that they have stopped accpeting Amex cards and only deal with Visa/Mastercard, bank transfer or cash. I argued with them as I had limited funds that I only chose HEC on the basis that they accepted amex. I was then transfered to their 'Accounts' department where a 'Gerry' informed me that they would cease all activity if money was not transfered to the Hallmead account. He did give me the option of taking my car back in its 'as is' state (my engine in the back of the boot) with no charges incurred.....if only I had! Hind sight is a wonderful thing.
But sadly I didn't and ended up parting with my hard earned money via bank transfer. Doh! For those lucky of you who paid via debit/credit card, I have been informed that the bank or credit card company would reimburse you the full amount and pursue the costs on your behalf.
So to sumarise I have now been without a car for the best part of 1.5 months and £2298.45 out of pocket still with no car dispite several phone calls on progress. They have supposedly fitted a recon diesel engine, and have fitted a brand new turbo - which I bought and supplied independently. For the last week they have been trying to diagnose why my car is underpowered. The straw that finally broke the camels back was a phone call which I received today from a 'Martin' who claims to be the workshop manager. He has now informed me that all 4 injectors are faulty and will need replacing. Total cost £1450 inc VAT!
At that point I was so close to exploding on the phone that I managed to compose myself and advise him that I will arrange for my car to be picked up tomorrow morning. and that I will take the car in its present condition - underpowered!
I have a good friend of mine who is a VW technician who it will now go to to try and remedy the issues. After having a brief conversation with my mate he said that it sounds very dubious that all 4 injectors would go. He even said that its highly unlikely that the injectors are faulty as they never go wrong.
After reading all the dreadful stories regarding HEC I am very worried now that I too will become yet another victim of this never ending scam. I guess I will have to wait and see until tomorrow when I finally collect my car and it goes in for inspection. I will keep all of you posted on the results.
Wish me good luck!
QUOTE(RS77 @ Dec 18 2007, 09:16 PM)
Hi all,
I have managed to successfully recover my car from these cowboys without having to cough up any more money (I wonder if it was anything to do with the two rather burley gentleman that escorted me to the premises! hmmmm?)
However all is far from being perfect. The engine they have fitted doesn't seem to deliver any power when in gear, and the car barely pulls past 30mph! In HEC 'expert' opinion they have diagnosed 4 faulty injectors. Now I aiin no fool but if all 4 of the injectors were faulty surely the engine woulden't even tick over? I personally think its a fault with the one or maybe all of the cylinders in the lovely new reconditioned engine they have fitted, it woulden't surprise me if they are all damaged which would account for the lack of compression and loss of power
If that wasn't bad enough, the Bast**ds have scratched up the paint work on several areas of the car body. When questioned they had the cheek to say it was like that when they got it, when I know full well that the car had just been professionally re-sprayed and was in mint condtion before it went in!
Well I guess I will now have to see what my mate (VW technician) says after he has had a chance to inspect the vehicle. In hind sight I wish I had waited for him to come back off his hols! This experience has really left a sour taste behind. I feel for all those who have gone through the same as me and I would like to offer my assistance in whatever way I can. If your a VW owner like myself I can recommend a qualified VW technician who will look after you and will not charge you the VW garage prices. He also uses original brand new VW parts so everything is receipted and guaranteed. If you need recovery assistance for your vehicle from HEC (for God sakes don't trust their transportation service!) I can also recommend a very reliable and reasonable recovery man who assisted me today with my car. I also found out that both of my contacts have also had run in's with HEC at one point or another and are well informed of their substandard service and are therefore only too happy to assist HEC casualties. Just get in touch with me if you need to and I will be glad to pass on their details.
I will update all of you shortly after the inspection has taken place and what the final verdict is. Stay tuned!..........
I have managed to successfully recover my car from these cowboys without having to cough up any more money (I wonder if it was anything to do with the two rather burley gentleman that escorted me to the premises! hmmmm?)
However all is far from being perfect. The engine they have fitted doesn't seem to deliver any power when in gear, and the car barely pulls past 30mph! In HEC 'expert' opinion they have diagnosed 4 faulty injectors. Now I aiin no fool but if all 4 of the injectors were faulty surely the engine woulden't even tick over? I personally think its a fault with the one or maybe all of the cylinders in the lovely new reconditioned engine they have fitted, it woulden't surprise me if they are all damaged which would account for the lack of compression and loss of power
If that wasn't bad enough, the Bast**ds have scratched up the paint work on several areas of the car body. When questioned they had the cheek to say it was like that when they got it, when I know full well that the car had just been professionally re-sprayed and was in mint condtion before it went in!
Well I guess I will now have to see what my mate (VW technician) says after he has had a chance to inspect the vehicle. In hind sight I wish I had waited for him to come back off his hols! This experience has really left a sour taste behind. I feel for all those who have gone through the same as me and I would like to offer my assistance in whatever way I can. If your a VW owner like myself I can recommend a qualified VW technician who will look after you and will not charge you the VW garage prices. He also uses original brand new VW parts so everything is receipted and guaranteed. If you need recovery assistance for your vehicle from HEC (for God sakes don't trust their transportation service!) I can also recommend a very reliable and reasonable recovery man who assisted me today with my car. I also found out that both of my contacts have also had run in's with HEC at one point or another and are well informed of their substandard service and are therefore only too happy to assist HEC casualties. Just get in touch with me if you need to and I will be glad to pass on their details.
I will update all of you shortly after the inspection has taken place and what the final verdict is. Stay tuned!..........
If you could help me recover mear from them that woul be great as hy had mne no for about 3monthsandrealy at wits end
So our friendly Suzuki garage put my son's car on their ramp and gave it a 2 hour going over yesterday - we seem to have escaped as they say the work is ok but very overpriced!
Needless to say we do not intend to take it back for their "warranty" service.
I sincerely hope anyone thinking about using this company finds this forum and doesn't take their repairs further with these people.
In looking at their site again I note they show a fenced off area which gives the impression thats where the finished cars are stored - it is not, its the area on the right next to the railway line.
Also the inhabitants of the workshops in the picture bear no relationship whatsoever with the people who work there.
Needless to say we do not intend to take it back for their "warranty" service.
I sincerely hope anyone thinking about using this company finds this forum and doesn't take their repairs further with these people.
In looking at their site again I note they show a fenced off area which gives the impression thats where the finished cars are stored - it is not, its the area on the right next to the railway line.
Also the inhabitants of the workshops in the picture bear no relationship whatsoever with the people who work there.
QUOTE(Big Daddy @ Aug 25 2007, 06:14 PM)
Heathrow Engine Center
I have now had the car independently inspected and ...voila... what a bodge job
The engine has been set up to run 'for a while' by means of over-injecting fuel into the chambers... therefore seems to run well when you pick it up but gradually gets worse.
That aside the rest of the stuff is worse than cowboyish... which falls in with my previous thoughts i.e. they do enough to get it driving out of the workshop knowing it will breakdown but also knowing that alot or most customers will not want to return which invalidates the warranty and probably any claim.
We are talking wrong positioning of vital parts of the engine... what can only be considered maliscious damage to parts of the engine... wires snipped of including vital sensing wires.... oil leaks.... pipes positioned incorrectly which would eventually melt... major gaskets missing which would mean removing the whole engine to replace... the wrong bolts used and cross-threaded bolts used.... ALL THIS AND WE HAVEN'T EVEN TAKEN THE HEAD OFF YET.... that should be fun!!!
To all my fellow beleagured customers
.... just keep plugging away.... don't give up and contact Mr Warren Glendinning (Senior Trading Standards Officer) at Ealing Trading Standards (address previously posted).Cheers
Big Daddy
I read, with interest, your account of HEC antics. This may explain what happened to me.
On the 5th October 2007 HEC took £1,500 to recondition my engine. When i got it back it was leaking oil onto the manifold.
This was raised at the 500 mile service and I was told it had been dealt with. 2000 miles later my car cought fire and is a right off.
my car was a beloved Audi 80 with 186.000 trouble free miles. I have lost the car and the money spent with HEC and have had to lay out a futher £3.000 on another car. I am so greatfull that this happened at a junction between the dual carriage way on the A14 and that I was stationary at the time.
If I had been travelling at the national speed limit I am sure I would have been badly injured or killed or could have badly injured or killed others. At the time I could not see for smoke and had to imeadeatley exit the car.
I am horrified that vehicles in such a condition as ours are allowed back on the roads. Unfortunatley until a number of people have been killed or injured nothing will be done.
I have photographic evidence and should any one require futher or finer details for any legal action I would be pleased to give my account.
I consider myself extreamly lucky to have replied to your experience.
I feel so bad for you guys, but I am still pleased that people have been saved by this single thread here about the company.
Good luck to you all.
Good luck to you all.
Hi All,
After a very thorough inspection by a qualified VW technician, I can confirm that the engine fitted by HEC was of shoddy disgraceful workmanship! the engine supplied by HEC seems to be ok so far, however As suspected there was nothing wrong with the injectors but the that of the timing and a faulty internal engine loom. The technician had to undertake a full oil service which was needed especially after the sh*te they call 'bedding in oil' that was put into the engine. He has then re-calibrated the timing that was one of the causes for the low revs. He also fitted a new engine loom which seems to have now resolved the issues. New coolant was needed as HEC use a very cheap low grade one.
He also had to tidy up the engine bay mainly re-screwing and re-bolting engine parts that had been left loose or hanging without being secured properly such as the intercooler! (Has this been done on purpose I wonder????) They also managed to loose my plastic engine cover and plastic engine under tray!
Just to recap - HEC wanted £1480 to replace 'faulty'injectors. VW technician has charged me £250 to rectify all the issues mentioned above and my car now runs perfectly, touch wood! Its still not certain what was changed on the inside of the engine or how new the parts were on the inside, I guess time will tell.
So to conclude....... These cowboys haven't got a clue about car mechanics. They prey on innocent people who are oblivious to engines and problems with engines. They lul potential victims into a sense of security with their flashy bullsh*t website and slimey sales guys.
I believe I am propbably one of the lucky ones who have got away with minimal damage to my car and bank account. I implore anyone even considering using them...DONT!!!!!!! They are technically and mechanically incompetent and are only interested in seeing your ££££!
Don't be another victim, learn from us!!!
After a very thorough inspection by a qualified VW technician, I can confirm that the engine fitted by HEC was of shoddy disgraceful workmanship! the engine supplied by HEC seems to be ok so far, however As suspected there was nothing wrong with the injectors but the that of the timing and a faulty internal engine loom. The technician had to undertake a full oil service which was needed especially after the sh*te they call 'bedding in oil' that was put into the engine. He has then re-calibrated the timing that was one of the causes for the low revs. He also fitted a new engine loom which seems to have now resolved the issues. New coolant was needed as HEC use a very cheap low grade one.
He also had to tidy up the engine bay mainly re-screwing and re-bolting engine parts that had been left loose or hanging without being secured properly such as the intercooler! (Has this been done on purpose I wonder????) They also managed to loose my plastic engine cover and plastic engine under tray!
Just to recap - HEC wanted £1480 to replace 'faulty'injectors. VW technician has charged me £250 to rectify all the issues mentioned above and my car now runs perfectly, touch wood! Its still not certain what was changed on the inside of the engine or how new the parts were on the inside, I guess time will tell.
So to conclude....... These cowboys haven't got a clue about car mechanics. They prey on innocent people who are oblivious to engines and problems with engines. They lul potential victims into a sense of security with their flashy bullsh*t website and slimey sales guys.
I believe I am propbably one of the lucky ones who have got away with minimal damage to my car and bank account. I implore anyone even considering using them...DONT!!!!!!! They are technically and mechanically incompetent and are only interested in seeing your ££££!
Don't be another victim, learn from us!!!
Having got my car back from HEC I put it into my local garage who were unable to establish why the engine was pinking and overheating when it was under load. They changed the air mass flow meter £130 and still the problem has persisted. They question whether the engine has been overengineered causing too high compression. The ECU shows no faults but I have now found missing bolts etc. Today started the car and the engine blew, oil everywhere, and now completely US. Not bad for an engine costing £1950. But of course i have the guarantee. Re. the panoramic view, of the fences etc. this is where they keep the cars when they are not wrecking them. They rent spaces from the car parking company. Has anyone contacted Rogue Traders or the local MP.
QUOTE(mark h @ Dec 23 2007, 04:50 PM)
Having got my car back from HEC I put it into my local garage who were unable to establish why the engine was pinking and overheating when it was under load. They changed the air mass flow meter £130 and still the problem has persisted. They question whether the engine has been overengineered causing too high compression. The ECU shows no faults but I have now found missing bolts etc. Today started the car and the engine blew, oil everywhere, and now completely US. Not bad for an engine costing £1950. But of course i have the guarantee. Re. the panoramic view, of the fences etc. this is where they keep the cars when they are not wrecking them. They rent spaces from the car parking company. Has anyone contacted Rogue Traders or the local MP.
Hi you havent looked at the other postings on here or you wouldnt be asking Has anyone contacted Rogue Traders or the local MP. the company has been on Rogue Traders and lots of mp,s have been contacted. Also should you be saying that I put it into my local garage who were unable to establish why the engine was pinking ? also your local garage has changed parts at 130 pounds thay has nothing to do with the overheating or pinking and thay have been hooked up to your ecu
as a independent watcher of this site i would say you would be lucky for any garage on the planet to honer the warrantee after saying all that for all to see and prob hec aswall
They are still at it! This is really BAD...... they are getting away with ripping people off and in one circumstance nearly killing people, and im sure they will be more people out there!!!
Local Police, MP, Ts, do what they can within the Law, [ Not much]
They havent stolen you car - so the police can go in and get it as you owe then money so legally they can keep the car , possession is 9/10th of the law!!!
Local MP - just listen to your side and then send you a letter saying there is nothing they can do as you doing all you can at the moment, goodluck!
Trading standards are mediators and tell you to write out endless letters to the company, giving them more time to think of excuses not to pay you or get your hands on your car under the guarantee.... i worte some 3-4 letters giveing tghem 7-10 days each time,.....
Court Case s my only live line now and it that dosent work then theres no hope and these people will just continue to rip others off! Im really not sure what else we can do and to be honest it has been an emotional and fiancial rollercoaster ove rthe last 9 -10 months, i have a car that just sat on the drive way with tax and insurance just wasting away at £700 per year....it not moral for all this to be happening but who helping us........ Turn to crime as it pays better than having a 9-5 job, is the mesage we are giving out at the moment to thses crooks at Heathrow and others!!!!
This forum is great and the only way we can do anything to help others is keep posting n here so others can see!!!
I did contact rogue traders and watch dog have done a story already , but they still continue to saty in business!!!!!
Local Police, MP, Ts, do what they can within the Law, [ Not much]
They havent stolen you car - so the police can go in and get it as you owe then money so legally they can keep the car , possession is 9/10th of the law!!!
Local MP - just listen to your side and then send you a letter saying there is nothing they can do as you doing all you can at the moment, goodluck!
Trading standards are mediators and tell you to write out endless letters to the company, giving them more time to think of excuses not to pay you or get your hands on your car under the guarantee.... i worte some 3-4 letters giveing tghem 7-10 days each time,.....
Court Case s my only live line now and it that dosent work then theres no hope and these people will just continue to rip others off! Im really not sure what else we can do and to be honest it has been an emotional and fiancial rollercoaster ove rthe last 9 -10 months, i have a car that just sat on the drive way with tax and insurance just wasting away at £700 per year....it not moral for all this to be happening but who helping us........ Turn to crime as it pays better than having a 9-5 job, is the mesage we are giving out at the moment to thses crooks at Heathrow and others!!!!
This forum is great and the only way we can do anything to help others is keep posting n here so others can see!!!
I did contact rogue traders and watch dog have done a story already , but they still continue to saty in business!!!!!
What are we going to do about these guys, they need to be put out of buiness someone is going to die soon if not from stress induced by them , will be from bad car work . lets stop talking about it and do something
QUOTE(cee @ Dec 28 2007, 01:18 PM)
They are still at it! This is really BAD...... they are getting away with ripping people off and in one circumstance nearly killing people, and im sure they will be more people out there!!!
Local Police, MP, Ts, do what they can within the Law, [ Not much]
They havent stolen you car - so the police can go in and get it as you owe then money so legally they can keep the car , possession is 9/10th of the law!!!
Local MP - just listen to your side and then send you a letter saying there is nothing they can do as you doing all you can at the moment, goodluck!
Trading standards are mediators and tell you to write out endless letters to the company, giving them more time to think of excuses not to pay you or get your hands on your car under the guarantee.... i worte some 3-4 letters giveing tghem 7-10 days each time,.....
Court Case s my only live line now and it that dosent work then theres no hope and these people will just continue to rip others off! Im really not sure what else we can do and to be honest it has been an emotional and fiancial rollercoaster ove rthe last 9 -10 months, i have a car that just sat on the drive way with tax and insurance just wasting away at £700 per year....it not moral for all this to be happening but who helping us........ Turn to crime as it pays better than having a 9-5 job, is the mesage we are giving out at the moment to thses crooks at Heathrow and others!!!!
This forum is great and the only way we can do anything to help others is keep posting n here so others can see!!!
I did contact rogue traders and watch dog have done a story already , but they still continue to saty in business!!!!!
Local Police, MP, Ts, do what they can within the Law, [ Not much]
They havent stolen you car - so the police can go in and get it as you owe then money so legally they can keep the car , possession is 9/10th of the law!!!
Local MP - just listen to your side and then send you a letter saying there is nothing they can do as you doing all you can at the moment, goodluck!
Trading standards are mediators and tell you to write out endless letters to the company, giving them more time to think of excuses not to pay you or get your hands on your car under the guarantee.... i worte some 3-4 letters giveing tghem 7-10 days each time,.....
Court Case s my only live line now and it that dosent work then theres no hope and these people will just continue to rip others off! Im really not sure what else we can do and to be honest it has been an emotional and fiancial rollercoaster ove rthe last 9 -10 months, i have a car that just sat on the drive way with tax and insurance just wasting away at £700 per year....it not moral for all this to be happening but who helping us........ Turn to crime as it pays better than having a 9-5 job, is the mesage we are giving out at the moment to thses crooks at Heathrow and others!!!!
This forum is great and the only way we can do anything to help others is keep posting n here so others can see!!!
I did contact rogue traders and watch dog have done a story already , but they still continue to saty in business!!!!!
QUOTE (Debbie @ Dec 21 2007, 08:51 AM)
I feel so bad for you guys, but I am still pleased that people have been saved by this single thread here about the company.
Good luck to you all.
Good luck to you all.
Hi, all, i bet you can't guess what i am going to tell you,
yep you guessed it.!!!
My son sent his car to heathrow engines, the same as every one else, was told it was going to be so much, then the price escalated, he had spoken to some one on a number of occasions and specifically asked them if that was the final costs, and to please not ring him to say it was going to be more.
And what happens 2 days later.
At no time did they explain to him that his engine had to be serviceable, which would have taken a few minutes of their time. and i might add save a great deal of stress and upset.
How are you supposed to know whether it is serviceable or not, is that not what you send it to a garage for.
Having spoken to a number of garages since, who all said that from the description of what happened to the car they would have known that the engine was no good, all of it.
We eventually agreed to have the work done,they then wanted the money upfront, which we paid by credit card, we did ask them to take half that day, and half after the weekend when we had time to put the funds in the bank, the took the whole amount that day.
A week later we were told the costs had escalated yet again, at this point we told them to forget it, and that we wanted the car back, after numerous phone calls, and fob offs by them, and then threats to fetch it our selfs with the police, it arrived back.
It would not even start, we are in the process of having an independent report done on it, at the moment has revealed that it has a coolant leak, which probably is what caused the damage to the engine in the first place, they have put the same radiator back in, but charged almost a hundred pounds for a new water pump, plus various other charges for parts to the engine that should be on the engine any way.
Oh forgot to say it had oil all over the place inside and the boot was damaged and badly scratched.
And they had been paid.
Hi Guys hop eyou had a good christmas despite all whats going in!!!!
I went to court today and they didint show the court heard our case and passed Judgement against them, I feel relived in a way but i still have to do more chasing to get my money back and the court fees etc......
They defend and put in applications for you to pay more money out and then just dont turn up! They have 14 days to pay, we then have to decide what action to take next....they have until 23rd Jan to apy, ill keep you all informed!!!
If anyone does decide to go down my route please keep a log of everything and i mean everything.....Letters, comtact, how said what to how on what day etc etc
I went to court today and they didint show the court heard our case and passed Judgement against them, I feel relived in a way but i still have to do more chasing to get my money back and the court fees etc......
They defend and put in applications for you to pay more money out and then just dont turn up! They have 14 days to pay, we then have to decide what action to take next....they have until 23rd Jan to apy, ill keep you all informed!!!
If anyone does decide to go down my route please keep a log of everything and i mean everything.....Letters, comtact, how said what to how on what day etc etc
Thank god I spotted a link to this site on google
I have just sent off to Heathrow Engine Centre for a quote for a replacement engine and I know for certain that if the quote was reasonable that I would have sent the car off to them
as tbh I was fully taken in by and impressed with their website
Thanks guys you have probably saved me a fortune
Only downside is I have now lost all faith in my abillity to spot a dodgy outfit/deal
I may just shoot the car and buy a bus pass
Clive
I have just sent off to Heathrow Engine Centre for a quote for a replacement engine and I know for certain that if the quote was reasonable that I would have sent the car off to them
as tbh I was fully taken in by and impressed with their websiteThanks guys you have probably saved me a fortune
Only downside is I have now lost all faith in my abillity to spot a dodgy outfit/deal
I may just shoot the car and buy a bus pass
Clive
QUOTE (Clive @ Jan 17 2008, 11:13 PM)
Thank god I spotted a link to this site on google
I have just sent off to Heathrow Engine Centre for a quote for a replacement engine and I know for certain that if the quote was reasonable that I would have sent the car off to them as tbh I was fully taken in by and impressed with their website
Thanks guys you have probably saved me a fortune
Only downside is I have now lost all faith in my abillity to spot a dodgy outfit/deal
I may just shoot the car and buy a bus pass
Clive
I have just sent off to Heathrow Engine Centre for a quote for a replacement engine and I know for certain that if the quote was reasonable that I would have sent the car off to them
as tbh I was fully taken in by and impressed with their websiteThanks guys you have probably saved me a fortune
Only downside is I have now lost all faith in my abillity to spot a dodgy outfit/deal
I may just shoot the car and buy a bus pass
Clive
Your best bet would be to contact local breakers who have an engine still in a car that you can hear running. Also try e bay where you can do the same. At least then you will know why the engine is being taken out of the car. i.e rear end shunt etc. Then get a reliable local garage to put the engine in for you. The only downside is that you wouldn't be able to pay on credit card to a private seller and buyer beware is the norm.
QUOTE (mark h @ Jan 18 2008, 07:09 PM)
Your best bet would be to contact local breakers who have an engine still in a car that you can hear running. Also try e bay where you can do the same. At least then you will know why the engine is being taken out of the car. i.e rear end shunt etc. Then get a reliable local garage to put the engine in for you. The only downside is that you wouldn't be able to pay on credit card to a private seller and buyer beware is the norm.
does anyone know the details of the scum bag directors of hallmead/heathrow engine centre etc an address would be great i plan to replace the engine from their car probably a top of the range 4x4 with a useless lump of metal as they have done to so many with no sign of the authorities helping victims and no sign of these low life meeting justice. any info would be great[font="Impact"][/font]
Would it be worth editing the title of this topic so that rather than saying "UK People: Watchdog TONIGHT!" it said something like "WARNING: Do NOT use Heathrow Engine Centre" as it's the second link in google when you search for them, but it's not very descriptive and it might not stop somebody using it.
Could those who have a conviction against HEC not petition their hosting provider/domain provider to get their website taken down?
http://www.i-m-k.co.uk/
Could those who have a conviction against HEC not petition their hosting provider/domain provider to get their website taken down?
CODE
Domain name:
reconditioned-engines.co.uk
Registrant:
Internet Marketing Kent Ltd
Trading as:
Internet Marketing Kent
Registrant type:
Unknown
Registrant's address:
The Old Sorting Office
70c High Street
Whitstable
Kent
CT5 1BB
GB
Registrar:
Internet Marketing Kent Ltd [Tag = BIZINC]
URL: http://www.i-m-k.co.uk
Relevant dates:
Registered on: 12-Jan-2005
Renewal date: 12-Jan-2009
Last updated: 12-Dec-2006
Registration status:
Registered until renewal date.
Name servers:
ns1.globalgold.co.uk
ns2.globalgold.co.uk
WHOIS lookup made at 23:37:56 22-Jan-2008
reconditioned-engines.co.uk
Registrant:
Internet Marketing Kent Ltd
Trading as:
Internet Marketing Kent
Registrant type:
Unknown
Registrant's address:
The Old Sorting Office
70c High Street
Whitstable
Kent
CT5 1BB
GB
Registrar:
Internet Marketing Kent Ltd [Tag = BIZINC]
URL: http://www.i-m-k.co.uk
Relevant dates:
Registered on: 12-Jan-2005
Renewal date: 12-Jan-2009
Last updated: 12-Dec-2006
Registration status:
Registered until renewal date.
Name servers:
ns1.globalgold.co.uk
ns2.globalgold.co.uk
WHOIS lookup made at 23:37:56 22-Jan-2008
http://www.i-m-k.co.uk/
QUOTE (Dªn @ Jan 22 2008, 11:46 PM)
Would it be worth editing the title of this topic so that rather than saying "UK People: Watchdog TONIGHT!" it said something like "WARNING: Do NOT use Heathrow Engine Centre" as it's the second link in google when you search for them, but it's not very descriptive and it might not stop somebody using it.
Could those who have a conviction against HEC not petition their hosting provider/domain provider to get their website taken down?
http://www.i-m-k.co.uk/
hi another mug over here, same scam as everyone else only wish i found this site earlier!
I paid my money got the car back but it runs like a bag of spanners i live 300miles away though so took it to a main dealer. it cost me over £200 pound to put in the correct seals and put other stuff right to recitify what we thought the problem was. After a letter to JERRY WHITE was sent they sent me a cheque back to cover this cost, but unfortunately has not fixed the problem i'm having to pay more cash to have the head taken off to investigate the problem. i'm going to try and recover some of the money of them of them for this, any one else tried this? i have spoke to JERRY WHITE who keeps telling me to get the car down there and they'll look at it.(at what cost i wonder), no chance are they getting the car down there i'll take my chance on getting some money back from them the tw*ts.
Could those who have a conviction against HEC not petition their hosting provider/domain provider to get their website taken down?
CODE
Domain name:
reconditioned-engines.co.uk
Registrant:
Internet Marketing Kent Ltd
Trading as:
Internet Marketing Kent
Registrant type:
Unknown
Registrant's address:
The Old Sorting Office
70c High Street
Whitstable
Kent
CT5 1BB
GB
Registrar:
Internet Marketing Kent Ltd [Tag = BIZINC]
URL: http://www.i-m-k.co.uk
Relevant dates:
Registered on: 12-Jan-2005
Renewal date: 12-Jan-2009
Last updated: 12-Dec-2006
Registration status:
Registered until renewal date.
Name servers:
ns1.globalgold.co.uk
ns2.globalgold.co.uk
WHOIS lookup made at 23:37:56 22-Jan-2008
reconditioned-engines.co.uk
Registrant:
Internet Marketing Kent Ltd
Trading as:
Internet Marketing Kent
Registrant type:
Unknown
Registrant's address:
The Old Sorting Office
70c High Street
Whitstable
Kent
CT5 1BB
GB
Registrar:
Internet Marketing Kent Ltd [Tag = BIZINC]
URL: http://www.i-m-k.co.uk
Relevant dates:
Registered on: 12-Jan-2005
Renewal date: 12-Jan-2009
Last updated: 12-Dec-2006
Registration status:
Registered until renewal date.
Name servers:
ns1.globalgold.co.uk
ns2.globalgold.co.uk
WHOIS lookup made at 23:37:56 22-Jan-2008
http://www.i-m-k.co.uk/
hi another mug over here, same scam as everyone else only wish i found this site earlier!
I paid my money got the car back but it runs like a bag of spanners i live 300miles away though so took it to a main dealer. it cost me over £200 pound to put in the correct seals and put other stuff right to recitify what we thought the problem was. After a letter to JERRY WHITE was sent they sent me a cheque back to cover this cost, but unfortunately has not fixed the problem i'm having to pay more cash to have the head taken off to investigate the problem. i'm going to try and recover some of the money of them of them for this, any one else tried this? i have spoke to JERRY WHITE who keeps telling me to get the car down there and they'll look at it.(at what cost i wonder), no chance are they getting the car down there i'll take my chance on getting some money back from them the tw*ts.
Unfortunely I am currently facing the beginnings of HEC...they picked our car up last week Thursday. Never bothered to phone us we had to phone them 3 times. They finally got back to us to say - yes you guessed it - it had gone from £1500 to £2300 as our other engine was not serviceable and was promised we could pick it up Tomorrow (Thursday) no can do, funny enough, luckly my husband did not arrange to take the day off as he phoned "martin" at 17h15 tonight only to be told it will now only be ready Monday...when we asked why we were told because they are waiting for parts (for the NONE servicable engine I would imagine) I phoned my credit card company , from reading this forum to ask them to refund me but they say they can't as we gave the delaer our card details therefore authorising them to take the money !!! Anyway have made plans to do something else so will let you know what happens with these plans.I only wish I had read this earlier.....
Damn
QUOTE (cee @ Jan 9 2008, 01:03 PM)
Hi Guys hop eyou had a good christmas despite all whats going in!!!!
I went to court today and they didint show the court heard our case and passed Judgement against them, I feel relived in a way but i still have to do more chasing to get my money back and the court fees etc......
They defend and put in applications for you to pay more money out and then just dont turn up! They have 14 days to pay, we then have to decide what action to take next....they have until 23rd Jan to apy, ill keep you all informed!!!
If anyone does decide to go down my route please keep a log of everything and i mean everything.....Letters, comtact, how said what to how on what day etc etc
I went to court today and they didint show the court heard our case and passed Judgement against them, I feel relived in a way but i still have to do more chasing to get my money back and the court fees etc......
They defend and put in applications for you to pay more money out and then just dont turn up! They have 14 days to pay, we then have to decide what action to take next....they have until 23rd Jan to apy, ill keep you all informed!!!
If anyone does decide to go down my route please keep a log of everything and i mean everything.....Letters, comtact, how said what to how on what day etc etc
Thursday I was called by "Gerry" who has told me that I can't get my car back until we pay cash!!!! The reason we paid by credit card is because we don't have the cash DEERRRR. They will refund me a 1/4 of which i then have to transfer into their barclays accounts BASTARDS. They are evil and are sharks and can go to hell!!
Everything will come to them in the end....
Everything will come to them in the end....
QUOTE (ZZtop @ Feb 9 2008, 08:27 PM)
Thursday I was called by "Gerry" who has told me that I can't get my car back until we pay cash!!!! The reason we paid by credit card is because we don't have the cash DEERRRR. They will refund me a 1/4 of which i then have to transfer into their barclays accounts BASTARDS. They are evil and are sharks and can go to hell!!
Everything will come to them in the end....
Everything will come to them in the end....
I hate them at that garage, can you not get them to refund all your money and tell them you will pay cash on collection or after a full refund you will transfer to there barclays account. ask your self how much the car is worth becouse we paid over 2k to get our back 3 months ago and its still in another garage a deelers trying to get put write, i have paid for new gasgets (200 pounds) a new ecu (300 pounds) had loads of things correctected such as loose drive shaft gears upside down and yet the car still does not run write it has had its head off to try and find out what the problem is hoping that the deelers can fix it by replacing the injecter fingers crossed (400 pounds) so from a quote of 1300 it has almost cost me 3000 so be warned your car will never be the same
If you have paid for the repairs using a credit card and u owe them no money and they refuse to return your car, contact the police station local to HEC and arrange for them to accompany you to collect your car. They will want 48 hours notice. They will act to prevent a breach of the peace and will do what they can to get the car back for you. If HEC still refuse to give your car back tell the police you wish to make a formal complaint of theft. Once repairs are paid for HEC cannot legally keep your car. The car by the way will be in a compound through the the tunnel at the back. Don't allow them to recredit your credit card and don't give them cash as you are then left with the small claims court and they will not respond to any claim you make. Sending in the bailiffs will cost you a small fortune and will be unlikely to achieve anything. Its likely that any goods that could be seized will be owned by one of their other companies and is therefore protected. Using a solicitor will cost about £180 an hour, it cost me £450 just getting legal advice so costs can soon mount up to where its not financially viable to persue beyond the small claims court. if you try and recover your payment through your credit card they will normally deny your claim at least twice before they will settle. They are specific legal mentions you make in any letter to a credit card company which prompts them into having to look into your claim.
A place like that is only fit to be one thing. A scrap yard.
So, anyone who needs to get rid of a car knows where to take it on the day the MOT runs out. Take it down there for a quote, leave it there, and when they refuse to give it back, write to the DVLA by Royal Mail Special Delivery and tell them who is the new keeper of the car.
So, anyone who needs to get rid of a car knows where to take it on the day the MOT runs out. Take it down there for a quote, leave it there, and when they refuse to give it back, write to the DVLA by Royal Mail Special Delivery and tell them who is the new keeper of the car.
QUOTE (12quidkidinnit @ Feb 12 2008, 12:49 PM)
A place like that is only fit to be one thing. A scrap yard.
So, anyone who needs to get rid of a car knows where to take it on the day the MOT runs out. Take it down there for a quote, leave it there, and when they refuse to give it back, write to the DVLA by Royal Mail Special Delivery and tell them who is the new keeper of the car.
So, anyone who needs to get rid of a car knows where to take it on the day the MOT runs out. Take it down there for a quote, leave it there, and when they refuse to give it back, write to the DVLA by Royal Mail Special Delivery and tell them who is the new keeper of the car.
come on folks i cant beleive no one has looked into where these low lifes in charge of heathrow engine centre/hallmead etc live. the details are at companies house but they want id before giving info to me and probably anyone else who looks as angry as i did when i went up there. we cant let these cockroaches (sorry cockroach lovers) get away with this hurting of and ruining of peoples lives any longer. give me an address of all or one of the 'guvnors' of this bizness so i on behalf of all of you can get a little justice.
verdoce
verdoce
As long as you bere in mind thay prob can tell who is who from the coments and all ready have the addresses phone numbers and god knows what else including the car you drive on everyone on this forum there are some very unsavory pepole work there i think you would get a little more then justice . also someone said about sending scrap cars there i would think thay would say thank you for all the free engines that thay could re-manufacture and then with scrap at 75 a ton you would prob get a thank you very much .
Iam sorry to say this but you are living in a dream world you really have to stop and think esp before writing
Iam sorry to say this but you are living in a dream world you really have to stop and think esp before writing
QUOTE (suechat @ Feb 17 2008, 04:37 PM)
As long as you bere in mind thay prob can tell who is who from the coments and all ready have the addresses phone numbers and god knows what else including the car you drive on everyone on this forum there are some very unsavory pepole work there i think you would get a little more then justice . also someone said about sending scrap cars there i would think thay would say thank you for all the free engines that thay could re-manufacture and then with scrap at 75 a ton you would prob get a thank you very much .
Iam sorry to say this but you are living in a dream world you really have to stop and think esp before writing
Iam sorry to say this but you are living in a dream world you really have to stop and think esp before writing
So what if they know who we are !!!! Are we just meant to back down and let them take us for a ride? Not in their dreams....I don't think we are the ones livng in a dream they are
GOT A RESULT!!!!!
Hey....
Hope everybody is well... or well as can be considering HEC is still ripping people off. You will see some of my posts previously.I tried every which way but loose.... Ealing trading standards and the whole thing... Ealing trading standards said that there was nothing they could do because HEC were operating 'just' within the law i.e. they were just about providing the service they claimed to be offering.... WHAT A LOAD OF HOGWASH!!!
If you ask me Ealing trading standards are on their books and recieving back-handers.Anyhow..... I GOT A RESULT...... having got no-where for several months I decided to get an independant report on the engine... yes at a cost of £400.00 but i reckoned I had to take the risk: It was a great report with digital pics and the whole shabang. What it showed was the worse than shoddy work and other items all of which had to be considered 'maliscious' damage i.e. the repairs were not repairs at all but had caused 'damage and detriment to value'. As my comprehensive insurance convered maliscous damage I made a claim. (If you were insured at the time of their repairs you can still probably make the claim even if the insurance has now lapsed... usually you can insist on an assessor looking at your vehicle and if they still do not agree you can take it to arbitration i.e. your report against their unwillingness to admit 'damage and detriment to value')... in the end I think the very detailed report clinched it. They whinged a bit but in the end agreed that the report showed 'damage and detriment to value'. EUREKA... they paid for repairs to the engine to the tune of £3500.00 and THEY i.e. a big insurance company with clout, are now chasing HEC to get their money back via HEC business insurance which will mean I should get my costs back for the report.
I think this is about the only way some might get their money back from HEC. Its been nearly a year from the first time my vehicle was picked up by HEC but at least it is a result of some sort.
I hope somebody benefits from this... let me know!!
Adios
Is there anyway in which we can let more local people no without them being able to claim it as slander. I totally feel for all of you who have been stung by these guys as am not too far from heathrow myself. I was tempted to create a group through facebook and let everyone I know locally know about it but for obvious reasons from my side its only from other peoples stories. If everyone was to get together and create a group on facebook or myspace etc to let people know about them it would reach out to many many more and hopefully stop some people from going anywhere near. This would be a good way to compile everyone's stories together for people to read. If anyone does please send me a PM and let me know the page and will pass it on.
A quick check on CreditSafe.Com reveals that 'HEATHROW MOTOR SERVICES LIMITED' went into liquidation on 4th January 2008
13 CCJ's filed worth just under £37'000
Same company?
13 CCJ's filed worth just under £37'000
Same company?
Im so sorry this forum site isnt available to every unfortunate person that never spotted it before they had anything to do with : Heathrow engine centre, Reconditioned engines,
engines direct and so on as they have got more names than my whole family tree.
I was one of the many found here on this site to have experienced this awful company down in heathrow.
I went on to there website looking for an engine new or (reconditioned) i wish i never hear that word again.
The situation arose where i managed to speak to a very nice chap called GARY who couldnt be more helpfull i thought, the price he gave me was £1650 for a new engine and £150 for collecting it. Sound i thought my car will be back on the road in no time.
HOW WRONG was i, two days after the muppets picked my vehicle up i recieved a phone call off MARTIN the warehouse manager to tell me that there were problems with my engine and that there were (EXTRAS) that had to be added to the job, ie .. new clutch, new head, new head gasket, glow plugs, damaged turbo pipes etc etc....
After he informed me about the extra work that needed to be carried out, an extra £1800 by the way, the total now standing at £3600 he then proceeded to tell me that the NEW engine was sat there ready to go in and he needed the full amount, YES HE WANTED £3600 UP FRONT ON A CREDIT CARD before he could start the work.
For a start its a new engine, so why the ###### is he charging me for a new head gasket & head.....
The basics of this story are, my engine was so hard to get hold of that they just couldnt do the job and make money off me in the process so they wacked the price up.
You dont need me to tell you how the phone call ended up going but long & short is that MARTIN didnt like my attitude & said that they were not interested in dealing with CUSTOMERS LIKE ME!!!!!!
Customers like me i thought, that wont hand over any money in other words.
He said that the engine would not be re fitted & it would be stuck in the boot of my vehicle.
For the next two days i recieved dozens of calls requesting i come & pick the vehicle up or i would be charged a storage fee.
Two days after they cancelled the contract on me i went down with my brother in law in his car & a recovery wagon followed an hour or so later.
We arrived at ther premises 190 miles later to find two storage units side by side, one with 40 car ramps in 20 each side hardly room to swing a cat.
In the unit right next door was a long shelve system down the centre of the unit & tables running down each side, with what i can only describe as labourers mostly of the asian & polish variety who couldnt even string an english sentence together.
There were tables outside with engine heads, sumps, & main units being jet washed, then being sprayed silver with spray cans.
Upon reaching the desk in reception which had three sweaty men sat on sofas watching a tv which was screening the latest version of ROGUE TRADERS i thought they were taking the piss but it was on all the same.
I then met MARTIN for the 1st time who i thought was this big meat head on the phone as he spoke with a broad deep tone, standing in front of me was this scrawny little ginger prick that could just about hold a conversation & tell me that all i owed was £150 for when they picked up my vehicle, fine i thought.
Then it came to loading my motor on to the wagon, couldnt even see my motor it was stored the other side of a railway track in a compound stuck between a THRIFTY car & van hire compound. In the Heathrow Engine Centre compound was my beloved motor surounded by anything from a peugeot 205 gti through to bmw mercedes & so one.
The only thing these vehicles had in common is that they all looked like drag racing cars as the arse end was touching the floor & the bonnets were facing the heavens, all these cars had engines in the boots.
Before i loaded my motor on the wagon i decided to check everthing was accounted for so i flipped the boot to find my whole engine was dissasembled evaen down to the air con unit had been stripped down, "WHY" it beggars belief what they were doing with it.
Back at home i managed to find a mechanic who is willing to take on the work to fit a new engine for me RESULT.
Im now having to pay £3000 or so to get the motor back on the road, the mechanic who i am using now sent my turbo off to be serviced as was a bit on the dirty side.
A phone call was recieved by said mechanic to inform him that the turbo was ok & it needed new gaskets not expensive but needed to be done, he then went on to tell him that while taking apart the turbo he had found that an aluminium washer had beeen inserted in to the fins of the turbo so when started it would be sucked in ######in the turbo then making its way directly in to the NEW ENGINE causing no end of damage! THANKS HEATHROW ENGINES FOR THE FREE WASHER.
That realised we then checked over the motor to find damaged alloys, big scuffs oil on the seats & wait for it............ about a gallon of unleaded in the fuel tank.
Nice gift you might think, yeah, not in a ######in diesel engine no. THANKS AGAIN HEATHROW ENGINE CENTRE.
How these people are still in business is beyond me, looking around there premises is like walking throgh the arches in eastenders, but worse. Not like the image they put across on there fancy website. faeces hole springs to mind.
Please please please look in to any company you may be thinking of using thats what the internet is there for to help.
Take my advise steer clear of Reconditioned Engines, Heathrow Engine Centre, Engines Direct what ever they call themselves, you will never have a safe vehicle & you will always be out of pocket putting thigs right on it.
I was luckyish i only lost around £150 + £400 recovery to get it back & two days wages sorting things out it could have been alot worse.
Anyway ive had my say, & i hope that this wiil make other people wary of this company, search around your local area dont think that because they are the cheapest or the most coveinient that they are the best.
Good luck to all. x x
engines direct and so on as they have got more names than my whole family tree.
I was one of the many found here on this site to have experienced this awful company down in heathrow.
I went on to there website looking for an engine new or (reconditioned) i wish i never hear that word again.
The situation arose where i managed to speak to a very nice chap called GARY who couldnt be more helpfull i thought, the price he gave me was £1650 for a new engine and £150 for collecting it. Sound i thought my car will be back on the road in no time.
HOW WRONG was i, two days after the muppets picked my vehicle up i recieved a phone call off MARTIN the warehouse manager to tell me that there were problems with my engine and that there were (EXTRAS) that had to be added to the job, ie .. new clutch, new head, new head gasket, glow plugs, damaged turbo pipes etc etc....
After he informed me about the extra work that needed to be carried out, an extra £1800 by the way, the total now standing at £3600 he then proceeded to tell me that the NEW engine was sat there ready to go in and he needed the full amount, YES HE WANTED £3600 UP FRONT ON A CREDIT CARD before he could start the work.
For a start its a new engine, so why the ###### is he charging me for a new head gasket & head.....
The basics of this story are, my engine was so hard to get hold of that they just couldnt do the job and make money off me in the process so they wacked the price up.
You dont need me to tell you how the phone call ended up going but long & short is that MARTIN didnt like my attitude & said that they were not interested in dealing with CUSTOMERS LIKE ME!!!!!!
Customers like me i thought, that wont hand over any money in other words.
He said that the engine would not be re fitted & it would be stuck in the boot of my vehicle.
For the next two days i recieved dozens of calls requesting i come & pick the vehicle up or i would be charged a storage fee.
Two days after they cancelled the contract on me i went down with my brother in law in his car & a recovery wagon followed an hour or so later.
We arrived at ther premises 190 miles later to find two storage units side by side, one with 40 car ramps in 20 each side hardly room to swing a cat.
In the unit right next door was a long shelve system down the centre of the unit & tables running down each side, with what i can only describe as labourers mostly of the asian & polish variety who couldnt even string an english sentence together.
There were tables outside with engine heads, sumps, & main units being jet washed, then being sprayed silver with spray cans.
Upon reaching the desk in reception which had three sweaty men sat on sofas watching a tv which was screening the latest version of ROGUE TRADERS i thought they were taking the piss but it was on all the same.
I then met MARTIN for the 1st time who i thought was this big meat head on the phone as he spoke with a broad deep tone, standing in front of me was this scrawny little ginger prick that could just about hold a conversation & tell me that all i owed was £150 for when they picked up my vehicle, fine i thought.
Then it came to loading my motor on to the wagon, couldnt even see my motor it was stored the other side of a railway track in a compound stuck between a THRIFTY car & van hire compound. In the Heathrow Engine Centre compound was my beloved motor surounded by anything from a peugeot 205 gti through to bmw mercedes & so one.
The only thing these vehicles had in common is that they all looked like drag racing cars as the arse end was touching the floor & the bonnets were facing the heavens, all these cars had engines in the boots.
Before i loaded my motor on the wagon i decided to check everthing was accounted for so i flipped the boot to find my whole engine was dissasembled evaen down to the air con unit had been stripped down, "WHY" it beggars belief what they were doing with it.
Back at home i managed to find a mechanic who is willing to take on the work to fit a new engine for me RESULT.
Im now having to pay £3000 or so to get the motor back on the road, the mechanic who i am using now sent my turbo off to be serviced as was a bit on the dirty side.
A phone call was recieved by said mechanic to inform him that the turbo was ok & it needed new gaskets not expensive but needed to be done, he then went on to tell him that while taking apart the turbo he had found that an aluminium washer had beeen inserted in to the fins of the turbo so when started it would be sucked in ######in the turbo then making its way directly in to the NEW ENGINE causing no end of damage! THANKS HEATHROW ENGINES FOR THE FREE WASHER.
That realised we then checked over the motor to find damaged alloys, big scuffs oil on the seats & wait for it............ about a gallon of unleaded in the fuel tank.
Nice gift you might think, yeah, not in a ######in diesel engine no. THANKS AGAIN HEATHROW ENGINE CENTRE.
How these people are still in business is beyond me, looking around there premises is like walking throgh the arches in eastenders, but worse. Not like the image they put across on there fancy website. faeces hole springs to mind.
Please please please look in to any company you may be thinking of using thats what the internet is there for to help.
Take my advise steer clear of Reconditioned Engines, Heathrow Engine Centre, Engines Direct what ever they call themselves, you will never have a safe vehicle & you will always be out of pocket putting thigs right on it.
I was luckyish i only lost around £150 + £400 recovery to get it back & two days wages sorting things out it could have been alot worse.
Anyway ive had my say, & i hope that this wiil make other people wary of this company, search around your local area dont think that because they are the cheapest or the most coveinient that they are the best.
Good luck to all. x x
Amazing! Is there really nothing that authorities can do about these degenerates? This has been going on for years hasn't it?
Unfortunately member of my family has just fallen into the grasps of these horrid people. They pinch good parts from your engine then tell you they are knackered, charge a fortune and don't do the job anyway.Some one should track them and do nasty things to them.
URGENT
IMPORTANT NOTICE REF HEARTHROW MOTOR CENTRE INVOICE.
SUCH A COMPANY IS NOT LISTED AT COMPANY HOUSE, ALSO THE VAT NUMBER THEY USE DOES NOT MATCH THE NAME ON THE INVOICE THIS IS BLATANT FRAUD.
I HAVE NOTIFIED THE VAT FRAUD OFFICE TODAY, URGE YOU ALL TO CHECK YOURS AND REPORT THE ALSO ESPECIALLY WHEN CASH HAS CHANGED HANDS.
VAT NUMBER USED 893903778
REPORT TO FRAUD TAX EVASION DIRECT NUMBER IS 0800788887 AS REQUESTED AND SUPPLIED BY VAT OFFICE
GET THESE BAS***DS BACK
MORE EVIDENCE THEY HAVE BIGGER THE PUNISHMENT, BELIEVE THEY HAVE BEEN PROSECUTED BEFORE[/color]
URGENT
IMPORTANT NOTICE REF HEARTHROW MOTOR CENTRE INVOICE.
SUCH A COMPANY IS NOT LISTED AT COMPANY HOUSE, ALSO THE VAT NUMBER THEY USE DOES NOT MATCH THE NAME ON THE INVOICE THIS IS BLATANT FRAUD.
I HAVE NOTIFIED THE VAT FRAUD OFFICE TODAY, URGE YOU ALL TO CHECK YOURS AND REPORT THE ALSO ESPECIALLY WHEN CASH HAS CHANGED HANDS.
VAT NUMBER USED 893903778
REPORT TO FRAUD TAX EVASION DIRECT NUMBER IS 0800788887 AS REQUESTED AND SUPPLIED BY VAT OFFICE
GET THESE BAS***DS BACK
MORE EVIDENCE THEY HAVE BIGGER THE PUNISHMENT, BELIEVE THEY HAVE BEEN PROSECUTED BEFORE[/color]
Heathrow Engine Centre (re) went into liquidation in 1990. Heathrow Engine Center (er) which they currently advertise under isn't registered but the company MPH Engineering, whom you make the payments to is registered. Heathrow Motor Services went into liquidation in December 2007. Just by changing re into er they appear to have got around the law for the moment. Personally i am now in dispute with my credit card company who don't wish to be liable. Telephoned the Financial Ombudsman and they immediatetly took the case on so dont get put off by the Credit card companies, whose standard reply initially is to refuse to refund your credit card.
i'm so glad that i found this information at the right time........
i've a vauxhall astra which is in need of a new engine......as the local mechanic suggested, i was trying to find a used engine.....i googled "used engines" and found HEC's website at the top......so i on clicked the link and requested for a quote(around 1 in the morning).......i got a call from them at around 11:00 and i spoke to a guy called gary who told me its going to cost me 895 pounds including fitting, V.A.T........i told him that i'll think about it and give him a ring later on........i also came across this forum the same day but i didn't realise that it was the same company that i was about to use until now........as i didn't ring the guy(gary), i got an email from them with the quote and other info.........so i thought before i take my car to them, i'd read about all of ur experiences and also to make sure if its the same company........it's called reconditioned engines now and according to their website is based in southall, middlesex.........
one more thing which i think i should tell everyone is that, one of the local mechanic who had a look at my engine, recommended me to HEC.......so what i'm thinking is that the mechanic who checked my car may also be a part of these big scam company which is HEC.........
thank you all again..........u guys have saved me a fortune...........good luck to all who are trying to get their money back.........hope everyone gets their money back.......
i've a vauxhall astra which is in need of a new engine......as the local mechanic suggested, i was trying to find a used engine.....i googled "used engines" and found HEC's website at the top......so i on clicked the link and requested for a quote(around 1 in the morning).......i got a call from them at around 11:00 and i spoke to a guy called gary who told me its going to cost me 895 pounds including fitting, V.A.T........i told him that i'll think about it and give him a ring later on........i also came across this forum the same day but i didn't realise that it was the same company that i was about to use until now........as i didn't ring the guy(gary), i got an email from them with the quote and other info.........so i thought before i take my car to them, i'd read about all of ur experiences and also to make sure if its the same company........it's called reconditioned engines now and according to their website is based in southall, middlesex.........
one more thing which i think i should tell everyone is that, one of the local mechanic who had a look at my engine, recommended me to HEC.......so what i'm thinking is that the mechanic who checked my car may also be a part of these big scam company which is HEC.........
thank you all again..........u guys have saved me a fortune...........good luck to all who are trying to get their money back.........hope everyone gets their money back.......
It has come to my notice the Invision Power blog and the miss information and propaganda on it. For the record I would like to submit the following documents to state who I am and my background and my company name, number and details.
“Heathrow Engine Center” is the trading name of Hallmead Services Limited who is registered at company’s house as a private limited company, please find a copy of the certificate of incorporation and also our vat registration certificate supplied to us by Her Majesty’s Customs & Excise on our website as I was unable to upload these documents so please go to www.heathrowengines.co.uk/1
I would at this stage like to state that Hallmead Services Limited is no way associated in any way with any other business or trading name of any other company listed on this blog other than that of MPH Engineering Ltd who are my very accommodating landlords and gave me this opportunity to rent from them a fully equipped and furnished operation after I retired from my tour of duty in the gulf after many years as a bomb disposal operative with the royal ordinance be it for a short while in the private sector operating in the gulf, prior to this I was an operative in the UK with the royal engineers.
Hallmead Services Ltd still accepts & honours the warranties of Heathrow Motor Services under an agreement with MPH Engineering Limited. So this is me and my company and I will now be keeping a regular eye on the blogs and personally answering all your questions & queries but should you wish to contact me in private instead of through the forum please feel free to do so at peterpurdymorris@btconnect.com goodbye for now and look forward to hearing from you all soon.
Yours Sincerely
Peter Purdy Morris
Managing Director
Boo hoo, someone posted a suggestion that your company is invoicing incorrectly and defrauding vat. So you thought you would come here and post.
There are numerous people that have posted in this topic saying that they have been ripped off by Hallmead Services t/a Heathrow Engine Center (and previous iterations) and there are too many to think this is not true.
No one is interested in you or your background ... the simple fact is that your company are rip-off merchants and you need to be put out of business and the directors prosecuted for ripping off people.
Btw, no need to respond as I am not interested in anything you have to say.
There are numerous people that have posted in this topic saying that they have been ripped off by Hallmead Services t/a Heathrow Engine Center (and previous iterations) and there are too many to think this is not true.
No one is interested in you or your background ... the simple fact is that your company are rip-off merchants and you need to be put out of business and the directors prosecuted for ripping off people.
Btw, no need to respond as I am not interested in anything you have to say.
Just been reading over this thread in the last few hours and some people are pretty upset at Hallmead Services / Heathrow Engine Center. I don't blame them. If any company did that to my car I would take legal action and sue till that company has no money.. I mean come on there would be alot more people out there who have been ripped off by this company.. Someone should go after this company. Anyway I will shut up as this has not happened to me but I can see other people are upset.
QUOTE (RobertMidd @ Mar 19 2008, 05:10 PM)
Boo hoo, someone posted a suggestion that your company is invoicing incorrectly and defrauding vat. So you thought you would come here and post.
There are numerous people that have posted in this topic saying that they have been ripped off by Hallmead Services t/a Heathrow Engine Center (and previous iterations) and there are too many to think this is not true.
No one is interested in you or your background ... the simple fact is that your company are rip-off merchants and you need to be put out of business and the directors prosecuted for ripping off people.
Btw, no need to respond as I am not interested in anything you have to say.
There are numerous people that have posted in this topic saying that they have been ripped off by Hallmead Services t/a Heathrow Engine Center (and previous iterations) and there are too many to think this is not true.
No one is interested in you or your background ... the simple fact is that your company are rip-off merchants and you need to be put out of business and the directors prosecuted for ripping off people.
Btw, no need to respond as I am not interested in anything you have to say.
As you do not seem to be one of our customers i see no reason to respond to this query.
PPM
It wasn't a query, it was a comment questioning your motives. This topic has been going for twenty five months and still people keep coming here saying the same thing, that to me suggests that there is something dodgy going on with your company and not that people are just posting "misinformation and propaganda". People are obviously searching for others who have had bad experiences with your company rather than just deciding to go to some random website and post lies about it. 
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