Lindy
Dec 5 2007, 09:43 PM
We'd first like to thank you for all of your great feedback thus far. We haven't, however, seen a significant amount of feedback regarding the user interface, which we feel is a critical area of the software as many customers are expected to spend a good portion of their day within it. We would like to ensure that the way we use it, is also the way you intend to use it.
To that end, your thoughts and feedback on the usability and overall interface would be greatly appreciated.
Thank you in advance!
andrew_22
Dec 5 2007, 09:49 PM
I like Nexus Interface allot! Great Job! Reason I said that because I like how you could use those Tabs it works just like a Browser Apps +1. Also I like how you guys use the dhtml menu and ajax interface works really nice.
LMarkham
Dec 6 2007, 01:16 AM
On the tabs, Here at work my resolution is limited to 1024x768, at home I am at 1080p. When I have all the tabs open one drops to the line below and it seems out of place. Maybe the tabs could resize to fit all on one line?
The front end is pretty simple and intuitive. The default skin looks professional and clean. The back end looks the same but some of the options and management tools seem a bit off until you figure them out. My host is doing some work on my server and I can't give you specifics as I can't get into the ACP right now. I think though that documentation will help 100% on this and make life a lot easier to handle.
jagsfan
Dec 6 2007, 02:50 AM
i would love to give some feedback on this as well, im also anxiously waiting on some documentation so i have a little bit more guidance on performing simple tasks.
Lindy
Dec 6 2007, 02:58 AM
QUOTE(jagsfan @ Dec 5 2007, 09:50 PM)

i would love to give some feedback on this as well, im also anxiously waiting on some documentation so i have a little bit more guidance on performing simple tasks.
If you need documentation to perform simple tasks, then I think we need to make it simpler.

If you could provide some examples, that's what we're looking for. What may make sense to us (since we've been using it for quite some time) may not make sense to new users. We want to make things as intuitive and productive as possible.
jagsfan
Dec 6 2007, 03:14 AM
QUOTE(Lindy @ Dec 6 2007, 02:58 AM)

If you need documentation to perform simple tasks, then I think we need to make it simpler.

If you could provide some examples, that's what we're looking for. What may make sense to us (since we've been using it for quite some time) may not make sense to new users. We want to make things as intuitive and productive as possible.
ok, lets take menus for example. this may be very easy and i could be overlooking something, i creat a new menu and i name it "test" i then go into that menu and add a page i created, lets say faq.html. after i do that i make sure all permissions are set and save. i then preview my site and dont see the menu anywhere. i would also like to add this menu to the side bar. where are the links that are embedded in the menu on the side located (the ones that link to the invision site)? again this may be something im overlooking but thats one example.
LMarkham
Dec 6 2007, 03:22 AM
I will say I was confused as all hell for the longest time on the system templates (ie where I add in my blocks of code) and skin templates. I struggled to differntiate between the 2. It kinda felt awkward. Now that I know how to manage it, it makes a lot more sense to me.
I submitted a bug for this in tracker and it was put off to future version, but I REALLY think this impotant. When looking at a customer and seeing all thier info, if they have a number of packages on the page it makes the page annoyingly long. If the purchased package list were to be a scroll box that would help out a lot.
I really think the View Tickets should be the default on the Cust Mgmt tab. KB is nice but I see a lot more people interested in the tickets at least off the bat.
I willget soem more for you Lindy
Lındsey
Dec 6 2007, 03:38 AM
Well I know that the Cms in Nexus needs a book on how to edit stuff
Working4computers
Dec 6 2007, 11:21 AM
Josh
Dec 6 2007, 02:17 PM
QUOTE(MarkhamLA @ Dec 5 2007, 10:22 PM)

I really think the View Tickets should be the default on the Cust Mgmt tab. KB is nice but I see a lot more people interested in the tickets at least off the bat.
View Tickets is intended to be the default for the Support application, not KB, the install files probably just out of date. We'll get that fixed in the next beta
Lındsey
Dec 6 2007, 02:20 PM
Ive found this takes up the pc screen
WHen I post a ticket on my test nexus area
after i hit submit the kb articles goes down in a big list
Is this a bug
maccrazy
Dec 6 2007, 07:33 PM
I haven't tried the third beta, but with Google Maps, if you right click it shows a custom menu (directions to here, from here etc) rather than the usual operating system contextual menu. It would be good if IP.Nexus had this, so you could open a link in a new tab (as in a Nexus tab rather than a browser tab). Other than that, the rest of the interface is pretty self explanatory and works pretty well.
Keith J. Kacin
Dec 6 2007, 07:37 PM
QUOTE(lindsey132 @ Dec 6 2007, 09:20 AM)

Ive found this takes up the pc screen
WHen I post a ticket on my test nexus area
after i hit submit the kb articles goes down in a big list
Is this a bug
Post it to the bug tracker.
B.Simpson
Dec 6 2007, 07:45 PM
Personally, at school (we use modems - damn cheapness!) it took me a fair while to get the acp open. Can't remeber how long - was about two weeks ago. Still find it strange that either 1) IPS no longer support modem users or 2) the pages are so bloated with JS that they take too long to load.
My Opinion.
Rikki
Dec 6 2007, 07:51 PM
QUOTE(B.Simpson @ Dec 6 2007, 07:45 PM)

Personally, at school (we use modems - damn cheapness!) it took me a fair while to get the acp open. Can't remeber how long - was about two weeks ago. Still find it strange that either 1) IPS no longer support modem users or 2) the pages are so bloated with JS that they take too long to load.
My Opinion.
It is indeed a javascript-heavy app, but there's a couple of things to bear in mind: once you have the main app launched, you shouldn't need to relaunch it again, so the speed hit is only experienced during startup; and also, I believe that for final launch we will compress the javascript which should help with the loading speed for modem users. Right now it's uncompressed and contains a lot of comments etc. used during development
LMarkham
Dec 6 2007, 10:45 PM
QUOTE(Josh @ Dec 6 2007, 11:17 PM)

View Tickets is intended to be the default for the Support application, not KB, the install files probably just out of date. We'll get that fixed in the next beta

I LOVE you Josh.
Stallyon
Dec 7 2007, 12:15 PM
I think it's great so far. I will keep you posted on things I find I don't like. My illness keeps me off the computer lately, so I have only spent limited time on it.
FrostedPopTart
Dec 8 2007, 06:37 AM
QUOTE(lindsey132 @ Dec 5 2007, 07:38 PM)

Well I know that the Cms in Nexus needs a book on how to edit stuff

I agree, I am having a very hard time with the CMS app, especially the admin CP side of it.
Stallyon
Dec 8 2007, 10:52 AM
Tinkering helps. If you break it, you can always start again.
LMarkham
Dec 9 2007, 03:09 AM
QUOTE(Stallyon @ Dec 8 2007, 07:52 PM)

Tinkering helps. If you break it, you can always start again.
7 fatal errors later and WAY to many skin issues

I am a pro at reinstalling
Stallyon
Dec 9 2007, 05:00 AM
QUOTE(MarkhamLA @ Dec 9 2007, 01:09 PM)

7 fatal errors later and WAY to many skin issues

I am a pro at reinstalling

Well, at least you're finding bugs!
LMarkham
Dec 9 2007, 08:59 AM
heh. Some are just me being an idiot trying to see what is what. The few bugs I am finding most people already have reported.
Josh
Jan 10 2008, 10:15 PM
Pinning this topic to make sure everyone sees it and has a chance to post their feedback
Ändrew
Jan 17 2008, 03:32 PM
I think that when you click on a tab, it should display a screen with the menu options. Currently you have to mouse over to tab, then click on a menu item, but I find myself erroneously clicking the tabs every time.
Lındsey
Feb 1 2008, 03:24 PM
I love the new admin style
Well done
.Ryan
Feb 1 2008, 03:31 PM
QUOTE (Lindsey132 @ Feb 1 2008, 10:24 AM)

I love the new admin style
Well done

Cool I am at school so will have to test it when I get home. They block the "get" method her and apparently cannot login to Cpanel or WHM... only access FTP. Anybody have a demo up? Or screenshots.
Lındsey
Feb 1 2008, 03:33 PM
Yah i can get you one but there a lots of IPS DRIVER ERRORS
Alεx
Feb 1 2008, 05:09 PM
It seems alot of the javascript was removed in this beta, it now refreshes the page for each application? Its full URLs now and doesnt use the bookmark # urls, theres no fade in and outs, is this all intentional?
bfarber
Feb 1 2008, 05:12 PM
Yes
.Ryan
Feb 2 2008, 03:43 PM
Feedback Comments
-The admin login page looks funny with that double border
-Once logged in the tab called IP. Nexus looks like it could be moved over a bit more and it looks a bit funny when the submenus appear
-Great idea with the bottom nav bar
-Like the top nav bar
-The main nexus tabs and the submenus need a tad bit more re-working, not really linking it. Otherwise good stuff.
LMarkham
Feb 17 2008, 05:40 AM
I like the Beta 5 changes, except for ONE thing. The admin side just seems a lot slower to me. I really liked how it was fsat and snappy like I was working on a desktop application. Now it feels like I am on the web again. I really liked that snappyness.
Alεx
Feb 17 2008, 12:27 PM
Yeah thats because they removed alot of the javascript, so it now loads a new page in the window each time, instead of dynamically loading it, I personally preferred the javascript from beta 4, but I feel it was done to make it less javascript-heavy on older or slower machines
LMarkham
Feb 18 2008, 11:39 AM
QUOTE (Alεx @ Feb 17 2008, 09:27 PM)

Yeah thats because they removed alot of the javascript, so it now loads a new page in the window each time, instead of dynamically loading it, I personally preferred the javascript from beta 4, but I feel it was done to make it less javascript-heavy on older or slower machines
I really liked the dynamic loading. I would like it to come back.
JasonIPS
Feb 18 2008, 01:33 PM
That JavaScript interface was changed due to many issues with browsers. The interface acts may seem slow, but it is currently being optimized for faster loading in the future. I too liked the "snappyness" of the old interface, but again it was not browser friendly.
Josh
Feb 18 2008, 02:27 PM
We're not yet happy with the speed of the interface either, we're continuing to optimize it everywhere we can. We will also begin compressing the JS, which should help a bit with initial loading speeds at least.
inline
Mar 2 2008, 01:08 PM
My 2 cents
More document needed for css and some examples on each function would be nice.
When I add a menu item there is no option for the link to go to a new page.
LMarkham
Mar 7 2008, 03:32 AM
Matt and Josh,
I just installed the B5 Refresh. I will say the ACP is much "snappier" (gotta stick with I called it before). I still really miss it not reloading the page completely, but it is MUCH better.
Lındsey
Mar 19 2008, 02:32 PM
I just went to download the IP Download update and I have noticed the download area change..

Take a look
https://www.invisionpower.com/index.php?app...onent=downloads
.Ryan
Mar 19 2008, 02:51 PM
QUOTE (Lindsey_ @ Mar 19 2008, 10:32 AM)

I just went to download the IP Download update and I have noticed the download area change..

Take a look
https://www.invisionpower.com/index.php?app...onent=downloadsYeah and thats some cool stuff, I was impressed - good update.

Like its better then that rats nest of a download center I was going to complain about. Anyways also the support center departments that was another cool change. Good work, I'm impressed.
China J
Mar 19 2008, 03:19 PM
Very nice and sleek. I don't really care to click on empty folders though so maybe a numerical indicator or something to indicate its either (empty) or (1) bla bla bla.
Like I said very nice.
Is the GDK's in the blog and gallery development tools different than the ones in the board development tools?
bfarber
Mar 19 2008, 04:16 PM
This is the download manager - we're porting over from the download center that was built into Nexus and letting the download manager handle this properly. More to come on it I'm sure.
Will L.
Apr 7 2008, 02:13 AM
I really like BETA 6-Refresh's admin side interface very good work Rikki, Josh and Brandon
LMarkham
Apr 7 2008, 02:25 AM
I agree. Its getting much easier and faster to use. Still really miss the no page refreshes, but I can deal with that.
Rikki
Apr 10 2008, 10:04 PM
QUOTE (MarkhamLA @ Apr 6 2008, 09:25 PM)

I agree. Its getting much easier and faster to use. Still really miss the no page refreshes, but I can deal with that.
Yeah, that's something that was tough to drop, but we really had to do it, it just wasn't working well from a technology point of view. Browsers really aren't designed to cope with multiple iframes, each with their own page history, and switching them between visible/hidden, and problems showed up if you tried it enough times.
I think this way is a good compromise. We've got mostly the same functionality, for the price of a refresh when you go to different page.
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